Privacy Policy
Effective Date: 11-03-2025

1. Introduction:
Welcome to Brave Charcoal. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase.
• Non-Personal Information: Browser type, IP address, referring pages, and usage data through cookies and analytics tools.
• Customer Communications: Any information you provide when you contact us for inquiries, support, or feedback.

3. How We Use Your Information We use the collected data to:

• Process and fulfill orders.
• Improve our website and customer experience.
• Provide customer support.
• Send promotional emails (if consent is given).
• Comply with legal obligations.

4. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping carriers, and IT service providers.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security:
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices You have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to data processing.
• Withdraw consent where applicable.

7. Cookies and Tracking Technologies:
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy:
We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Email: info@bravecharcoal.com